Click HERE for Post-Hurricane Helene Info and Resources

Child Support


Child Support Services is a nationwide program to ensure that both parents support their children to the extent of their ability. The federal legislation mandating the Child Support Program is Title IV-D of the Social Security Act. Sometimes, the program is called the IV-D (4-D) program. In Catawba County, this program is administered by Social Services.

Child support is based on the needs of the child and the parents’ ability to provide support. This means that the absent parent(s) may either voluntarily agree to an amount of support per NC guidelines, or the amount may be set by the court. We will use local, state and federal resources to help you locate a non-supporting parent, help you get a legal child support order, help you establish paternity, and help you collect child support payments. Please note that issues concerning custody and visitation are not a part of the child support process.

We are located at the Catawba County Social Services building in Hickory (see our address and location map to the left). Our phone number is (828) 695-4405. For more information, you may also call the State of North Carolina Child Support Office at 1-800-992-9457.

Glossary of Commonly Used Terms