Social Services

Welcome to Catawba County Social Services, where our mission is to strengthen, with dignity and respect, the quality of life for all citizens through supportive services and advocacy. We work to prevent social problems, maintain those unable to care for themselves, help the able-bodied become employed, protect children and adults from abuse and neglect, help children have permanent homes, and give the elderly and disabled a choice to remain in their own homes.

Catawba County Social Services welcomes your feedback. Please do not hesitate to contact us with your questions and suggestions.

Our diverse range of services includes the following:

  • Family Support Services includes daycare assistance, food stamps, family Medicaid and child support
  • Adult Services includes Medicaid, long-term care assistance, special assistance in home, and adult protective services
  • Senior Nutrition Services includes Meals on Wheels and Seniors Morning Out
  • Family & Children Services includes child protective services, prevention and child wellbeing programs, counseling and residential services
  • Foster Care & Adoption includes foster family training and licensure, adoptive family services, post adoption services, reunification of adult adoptees
  • Transportation Services includes Medicaid transportation services

Catawba County Social Services Mission Statement

To strengthen, with dignity and respect, the well-being and quality of life for all citizens through supportive services and advocacy.

Catawba County Social Services Statement of Philosophy

We will:

  • be a model of excellence focused on achieving positive results.
  • ensure that services are provided in an efficient and effective manner.
  • be good stewards of County, State, and Federal resources.
  • ensure effective communication with internal and external partners.
  • be a responsive and respectful place to work and seek help.
  • be engaged in our work and seek solutions through teamwork, innovation and inclusive decision making.

Catawba County Social Services Board Goals:

  • Vulnerable children are in safe, nurturing, financially stable environments.
  • Citizens will become or remain economically independent.
  • Vulnerable citizens and disabled adults are safe and have opportunities to remain in their own homes.
  • Citizens will be knowledgeable of and satisfied with Social Services.
  • Social Services will operate with the highest standards of effectiveness and efficiency.
  • Children and families will have access to nurturing, education, support and treatment services to maximize family functioning.

Additional Phone Support for People Experiencing Mental Illness or Substance Use

Click HERE to read the NCDHHS announcement

NC Medicaid Managed Care - Meet the Health Plans Virtual Event - March 28, 2024

Get more details in the links: English | Español

Current USDA Nondiscrimination Statement

Learn more HERE

Assistance with heating/cooling costs is available

Learn more HERE

Starting December 1, 2023 more North Carolinians can get health care coverage through Medicaid

Learn more HERE

North Carolina Takes Action To Start Medicaid Expansion Oct. 1

Read more HERE


To persons who had had or may in the future have their medicaid benefits termintated or reduced in North Carolina: Click HERE to read the full notice.

Medicaid Transformation - A New Way to Get Medicaid Health Care

Starting March 15, 2021, there is a new way to get Medicaid health care.
Most people will get the same Medicaid services in a new way – through Managed Care Health Plans. You will be able to choose the health plan that is best for you. A health plan is a group of doctors, hospitals and other providers. They work together to give you the health care you need. Everything will come from the same health plan. This includes physical health, behavioral health, and medicine.

Click HERE to learn more about these changes and what you need to do.

Day Care Assistance is Available

Day Care assistance is available to those who qualify. Please contact us at 828-695-5600 for details about this program. You can also get more info HERE.