Contact Information

  • Sylvia Fisher, EMS Manager
  • (828) 465-8234
  • Contact via email
  • Main Location:100 Government Drive Newton, NC 28658
  • (view all county locations)

Emergency Medical Services

Catawba County Emergency Medical Services provides a full array of pre-hospital medical care including advanced life support, basic life support, specialty care transports, non-emergency transports, and supports a number of specialty teams. Our mission is to assure each citizen receives prompt emergency response and the highest quality of pre-hospital care available.

We are dedicated to providing the highest quality of pre-hospital care to our citizens and visitors to our county. Catawba County EMS has been recognized for our services with several awards, including our most recent American Heart Association’s Mission: Lifeline® EMS Gold Plus Award.

A division of Catawba County Emergency Services, Catawba County EMS works closely with local rescue squads, fire departments, hospitals, and other agencies within the county. Our ambulances are staffed with EMT Paramedics, EMT Intermediates, and EMT Basics. In 2015, Catawba County EMS responded to 26,815 calls with an average response time of 8.09 minutes.

Contact Us

EMS Management
Sylvia Fisher
EMS Manager
(828) 465-8234

EMS Operations & Special Event Team Requests
Andrew Wright
EMS Operations Supervisor
(828) 465-8235

Training Inquiries
Scott Butts
EMS Training Officer
(828) 465-9488

General Business Inquiries & Patient Records
Cassandra McQuade
EMS Specialty Services Coordinator
(828) 466-7202

Non-Emergency Transports
Cassandra McQuade
EMS Specialty Services Coordinator
(828) 465-8473

Community Relations/Presentations
Melanie Sigmon
EMS Quality Assurance Officer
(828) 464-1575