ePermits Back Office
- Creating an ePermits Back Office account
- Changing your Password
- Customizing your Dashboard
- Managing your User To Do List
- Adding Favorites
- Managing your Event Subscriptions (a.k.a. email notifications)
- Understanding Important Icons
- Understanding Notes (a.k.a. Tags vs. Holds as well as Back Office vs. Private vs. Public)
- Performing Searches
- Setting up Default Filters for Searches
- Configuring your User To Do List for Plan Reviews
- Reviewing an Application
- Reviewing a Plan Submitted to Commercial Plans Review
- Reviewing a Plan Submitted to Your Department
- Coloring Markups in Bluebeam Revu
- Providing Conditional Approval on Plan or Site Reviews
- Ending the Review Cycle
- Beginning the *NEXT* Review Cycle
- Processing Plan Revisions
- Adding a Fee
- Creating a Contractor Account
- Reviewing an Application
- Adding a Submittal
- Adding a Workflow Step
- Adding a Fee
- Charging an Early Fee Rate
- Adding a Lien
- Setting Up for Special Inspections Engineer Reports
- Creating a Stop Work Order
Standard
- Reviewing Inspection Requests
- Scheduling an Inspection
- Routing Inspections
- Resulting an Inspection
Recurring
- Creating a *BRAND-NEW* Recurring Inspection
- Scheduling a Recurring Inspection
- Generating the *NEXT* Interval on a Recurring Inspection
- Reviewing a Case
- Resulting an Inspection
- Creating a Re-Inspection
- Generating Notice of Violation letters
- Adding a Fee
- Adding a Lien
- Generating a Complaint Printout for the Catawba County Legal Department
- Cancel Receipt (for same day transactions)
- Refund Payment (for prior day transactions)
- Contact the Business Process Manager in the Utilities & Engineering department at Catawba County for details.