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Transparency and communication with citizens is important to Catawba County Government. The Board of Commissioners and staff are always trying to improve the ways in which information is shared with the public.

Now the County is asking citizens how they get information about Catawba County and which information sources they would prefer that the County use to send out information.

A survey may be taken directly at this link. It should take less than five minutes to complete. Paper copies are also available in various County buildings.

“Catawba County uses a wide variety of media to provide news and information about the County to our citizens,” said Dave Hardin, Public Information Officer. “This includes traditional media such as newspapers, radio and TV as well as social media, including a comprehensive web site, Facebook, YouTube, Twitter and a twice monthly e-mail newsletter. We want to know both how well these sources are reaching the public and if there are any other avenues for sending information that we are missing or need to use more effectively. This survey will help us answer those questions.”

The survey includes nine questions asking if citizens are aware of various media and County information sources and which they use. A few demographic questions follow that will help the County determine which media are used most effectively for various socio-economic groups.

“My colleagues across the nation have spoken for years about the importance of surveying to determine how well information is received,” Hardin said. “For Catawba County, which always works hard to use money efficiently, the cost of such a survey performed by businesses that specialize in surveying has been an obstacle. That barrier was removed for this project by Mr. David Walker, Director of Strategic Program Development at Lenoir-Rhyne University. We’re grateful for Mr. Walker’s assistance in developing the survey instrument we’re using in such a manner that the cost for this entire project will be very low; just covering the cost of printing copies of the survey that will be available in County buildings and very minimal staff costs.”

I’m also grateful for the assistance of a team of County employees who work in media relations and information technology for their assistance in developing this survey,” Hardin added. “We need the public’s assistance to help us improve the flow of information from Catawba County to the public and I hope many people will take a few minutes to help us by completing this survey.”

For more information on Catawba County’s survey on the flow and effectiveness of the County’s information efforts at, you may contact the Public Information Office at 828-465-8464 or