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Karen Harrington,
Phone: (828) 695-5600


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3030 11th Avenue Drive SE
Hickory, NC 28602

Mailing Address:
PO Box 669
Newton, NC 28658

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Office Hours:
Mon - Fri, 8 a.m.-5 p.m.
You may report suspected child or adult abuse at any time

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Free Interpretation Services

There has been an increased emphasis recently on accountability and transparency in government. Catawba County Social Services has been focused on these same issues for many years. As part of our effort to communicate with the public, we offer this information. Also, we hope you will browse this site to seek the answer to your specific questions and concerns, or to simply obtain new knowledge. Social Services has wide ranging responsibilities, and our work cannot be accomplished without effective partnerships. We need volunteers in our Meals on Wheels program to assist vulnerable seniors, and also need more foster parents to ensure that our community's children remain in the county. We strive to improve the quality of life for the citizens of Catawba County, and it is an honor to serve in that capacity. Below is some information you might find useful. We welcome your feedback. Our Balanced Scorecard is a resource that outlines our strategic efforts. Click here to access the Balanced Scorecard.

We also have strategic plans for certain segments of our county. These were developed with input from our staff and many leaders throughout the community. See our Aging Plan and Child Data Snapshot by clicking on these links: Catawba County Aging Plan and our Child Data Snapshot

Our Trauma Informed Practice is an important way that we help meet the needs of the children and families we serve. Click for More on Our Trauma Informed Practice

We are proud to be a Reinventing Government Department. Find out what this means. As part of our status as a Reinventing Government Department, we must meet at least 90 percent of the outcomes set by our board each year. Outcomes links: Click here to see current outcomes for this year and Click here to see the results of last year's outcomes.

Catawba County Social Services is almost 100 years old. We were established in 1919. Click here to read more about our history. We are always looking for enthusiastic employees who want to help us help others. Join Our Team!

Although our programs help many persons in need, there are still needs that are not fully funded by the government. In these cases, we ask you to help us by volunteering or donating to one of our special funds. Click here to find out how you can help. Our Annual Report provides an overall summary of what we do. Click here to read our Annual Report.

Karen Harrington, Director
Catawba County Social Services

Karen Harrington, Interim Social Services Director