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Adult Protective Services:
Reporting, Guardianship, Payeeship
Social Services Logo
Phone: (828) 695-5600


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3030 11th Avenue Drive SE
Hickory, NC 28602

Mailing Address:
PO Box 669
Newton, NC 28658

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Office Hours:
Mon - Fri, 8 a.m.-5 p.m.
You may report suspected child or adult abuse at any time

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  • Adult Protective Services brochure
  • Program Purpose: Receives reports of suspected abuse, neglect, or exploitation, of a disabled adult (ages 18 and older).

    Information needed: Name, address or location, caretaker information,  type of incapacity, and is anyone able and willing to access services. Read more on how to report abuse

    Call: Catawba County DSS Intake Worker, Phone: (828) 695-5609 during regular business hours.
    After hours and on holidays, call 911.


    Program Purpose: The court can appoint a legal guardian to make life determining decisions for incompetent adults who do not have other responsible persons able or willing to do so.

    Process: An individual is declared incompetent  by the Clerk of Court (an adult who lacks sufficient capacity to manage his own affairs or to make or communicate important decisions concerning his person, family or property).

    For more information, contact Catawba County Department of Social Services (828) 695-5609


    Prorgam Purpose: Agency serves as protective payee for those receiving social security, veteran's benefits, or public assistance who are in jeopardy of being deprived of basic needs.

    Monthly Fee  $15.00 depending on income and / or balance

    To Apply: Social Security Office (828) 328-3609 or Catawba County Department of Social Services (828) 695-5609