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Catawba County Home

Translate:
Oxford EMS Base & Catawba County Employees
ANSWERS TO FREQUENTLY ASKED QUESTIONS

1. Where are Catawba County job openings posted?

Open positions are posted on the Catawba County website, www.catawbacountync.gov, the Human Resources Department at the County Government Center in Newton, the Employment Security Commission, the County libraries and other County facilities. All job postings include job responsibilities, requirements, and salary information as well as closing dates/deadlines to apply.

2. How do I apply for a job with Catawba County?

Apply on line at www.catawbacountync.gov using our expedient and user friendly on-line application system.   You will need to register, creating a User ID and Password.  Please note you will need to remember your User ID and password to reenter at a later time/date.  The on-line program guides walk you through the application process.  However, if you need further help, please click here for a guide to completing an application on line.

3. What if I don’t have access to the Internet?

You can access the Internet to apply on line, free of charge, at Catawba County Human Resources Department, located on the 2nd floor of the Government Center at 100-A Southwest Blvd. in Newton, NC 28658, as well as all of our County Library sites.

Or

Via paper application mailed to Catawba County Human Resources, P. O. Box 389, Newton, NC 28658-0389 or faxed to 828-465-8472. Applications sent via email will not be accepted.

Note: Applicants are strongly encouraged to use our on-line application process.

4. What documentation is needed to apply?

In order to successfully apply with us, a Catawba County application must be completed. It can be an on-line application or a paper application. We will not accept other application formats. (i.e.: state applications, other county applications, etc.) It is imperative for you to complete your application thoroughly and accurately. Applications containing incomplete and/or inaccurate information will be disqualified.

Although cover letters and resumes are encouraged as physical and scanned attachments, we do not accept resumes in lieu of the Catawba County application. This applies to both the on-line and the paper application process as well. Our on-line system does allow you to attach a cover letter and/or resume. You can also cut and paste this information into your application.

5. Can I submit an application or resume when there is no opening?

No. Catawba County does not accept applications for positions that are not currently available. In addition, we do not keep applications on file to be used at a later date. Applicants must submit a separate application for each job for which they would like to be considered. You can register for our Job Openings RSS feed to be notified each time job postings are updated. Click here to find out more information on the RSS feature.

6. Once I have applied, how can I apply for another position? 

The system saves your information so that you do not have to complete it again should you be applying for multiple jobs or at multiple times.  You simply need to remember your user ID and password.  Please remember that applicants are required to submit a separate application for each job for which they would like to be considered.

7. Can I add or update information in the system?


With the application, you can save and reenter your application and contact information anytime before you submit your application for a particular position. Once your application has been submitted, you will be unable to see it, retrieve it, or change it, unless you are applying for another position.

Should your contact information (address, phone #, etc.) on your profile change after you have submitted your application, please contact the Human Resources Department at 828-465-8383 to provide the updated information. We can update contact information for you; however, we cannot update any other parts of your application. You are encouraged to let us know how you prefer to be contacted and provide up-to-date contact information, including an email address.

Before applying for another position, please be sure to check your contact information for accuracy as well as update information on your application. (ie: work experience, education, etc.)

8. How will I know my application has been received?


In order to submit an application, you must complete the entire application, read and state that you agree to the terms, and click the yellow submit button on the last page. At that time, the system will inform you that your application has been submitted. If you include an email address on your contact information, which is our preference for those persons who have email addresses, you will receive confirmation via email of receipt of your application. Applicants who do not list their email address will not receive this confirmation. You are welcome to call the Human Resources office at 828-465-8383 to confirm receipt as well.

9. What is the deadline for applying for positions?

The closing date will be listed on each posting; applications are not accepted after the closing date. If applying on-line, you will have until 12:00 midnight on the closing date to apply, although we do not encourage you to wait until the last hour to apply. If you are applying in person, via mail or fax, your application must be received in the Human Resources Department no later than 5:00 pm on the closing date. Note that some positions do not have closing dates. You can apply for these positions, listed as Open Until Filled (OUF), as long as the listing is present on the website.

10. I applied for a job several weeks ago and I still haven't heard anything. What's going on?

Please be patient. The timing of hiring can be impacted by several factors which include the number of jobs being recruited at any given time, the volume of applications received, the workload of the department/division, holiday breaks and other unforeseen interruptions. Candidates selected for interviews will be notified directly by the hiring department.

11. I have applied for several jobs with the County, but I never get called. I know I'm qualified...so why not?

There are several reasons that could be contributing to the lack of an interview. To decide which applications will be referred, we first determine whether your qualifications meet the minimum requirements as described in the recruitment announcement of the job for which you applied. If you meet the qualifications, your application is then compared with the other qualified applications in the pool for that position. Certain positions such as Income Maintenance Caseworker and administrative/clerical positions tend to result in a high number of applications, thus increasing the competition. For this reason, it is very important that your application be complete, accurate, thoroughly detailed and proofread. Those determined to be most qualified and best meet the needs of the department are contacted for interviews.

12. Will I be notified if I am not chosen?

Yes.  All applicants who apply, but are not chosen will receive written notification via email or letter mailed via US postal service.  This notification will typically occur after the position has been filled.

13. If I'm hired into a County job, do I get preference for other openings that occur?

No. Employees are selected for their positions based on the particular set of skills and knowledge they bring to it. Although an employee may apply for any job at any time, s/he must compete for it just as when first hired. Some postings, however, may be advertised exclusively for the benefit of qualified, internal employees.
 

If you have any problems, or need assistance,
call Catawba County Human Resources Department at 828-465-8383.
 

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