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STATISTICS
Calls by Telecommunicator
Calls By Shift
Calls by Hour of the Day
Total Calls by Year
Total Calls Dispatched per 1,000 Population and Total Calls Answered per 1,000 Population
Percentage of Calls Answered within 3 Rings (9 Seconds)
Best Describes the Telecommunicator You Spoke To
How Satisfied Were You in Your Dealings With the Telecommunicator?
Average Dispatch Time
Quality Assurance and Improvement Averages
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