Telecommunicator may ask these questions when you call :
Where is the fire?
What's on fire?
Is there anyone trapped or injured?
How close is the fire to another building or structure?
How fast is the fire burning?
What size is the fire?
Did you see anyone start the fire on purpose?
What did they look like?
Are they still there?
Which direction did they leave?
Some
fire departments also respond to calls with EMS. An example of this would
be someone having a heart attack. Those fire departments that are dispatched
to medical calls have specific training and equipment to help citizens in
an emergency medical situation. Sometimes the fire department response time
may be several minutes faster than the EMS because they are usually closer.
This can make a difference in life or death!
Please
remember to listen for the Telecommunicator's questions
and answer them as accurately as possible.
Also, remember to listen for and act on any instructions the Telecommunicators
may give you,
such as "Evacuate the building!
Some
fire departments also respond to calls with EMS. An example of this would
be someone having a heart attack. Those fire departments that are dispatched
to medical calls have specific training and equipment to help citizens in
an emergency medical situation. Sometimes the fire department response time
may be several minutes faster than the EMS because they are usually closer.
This can make a difference in life or death!
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