All county offices will be closed on Friday, March 30, 2018. Libraries will also be closed on Saturday, March 31. County Parks will be open both days.

Contact Information

  • Karen Harrington, Director
  • (828) 695-5600
  • Contact via email
  • Main Location:3030 11th Ave Dr SE Hickory, NC 28602
  • Additional Location:PO Box 669 Newton, NC 28658
  • (view all county locations)

Social Services

Welcome to Catawba County Social Services, where our mission is to strengthen, with dignity and respect, the quality of life for all citizens through supportive services and advocacy. We work to prevent social problems, maintain those unable to care for themselves, help the able-bodied become employed, protect children and adults from abuse and neglect, help children have permanent homes, and give the elderly and disabled a choice to remain in their own homes.

Catawba County Social Services welcomes your feedback. Please do not hesitate to contact us with your questions and suggestions.

Our diverse range of services includes the following:

  • Family Support Services includes daycare assistance, food stamps, family Medicaid and child support
  • Adult Services includes Medicaid, long-term care assistance, special assistance in home, and adult protective services
  • Senior Nutrition Services includes Meals on Wheels and Seniors Morning Out
  • Family & Children Services includes child protective services, prevention and child wellbeing programs, counseling and residential services
  • Foster Care & Adoption includes foster family training and licensure, adoptive family services, post adoption services, reunification of adult adoptees
  • Transportation Services includes Medicaid transportation services

Catawba County Social Services Mission Statement

To strengthen, with dignity and respect, the quality of life for all citizens through supportive services and advocacy.

Catawba County Social Services Statement of Philosophy

We will:

  • be a model of excellence focused on achieving positive results.
  • ensure that services are provided in an efficient and effective manner.
  • be good stewards of County, State, and Federal resources.
  • ensure effective communication with internal and external partners.
  • be a responsive and respectful place to work and seek help.
  • be engaged in our work and seek solutions through teamwork, innovation and inclusive decision making.

Catawba County Social Services Board Goals:

  • Vulnerable children are in safe, nurturing, financially stable environments.
  • Citizens will become or remain economically independent.
  • Vulnerable citizens and disabled adults are safe and have opportunities to remain in their own homes.
  • Citizens will be knowledgeable of and satisfied with Social Services.
  • Social Services will operate with the highest standards of effectiveness and efficiency.
  • Children and families will have access to nurturing, education, support and treatment services to maximize family functioning.