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Are You OK? (R-U-O-K?)
A Telephone Reassurance Program
For older adults and anyone who is disabled, handicapped, or homebound

Lt John Helton
Lt John Helton
Phone: (828) 465-8336

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100 Government Drive
Newton, NC 28658

Mailing Address:
Post Office Box 385
Newton, NC 28658

Office Hours:
Mon - Fri, 8 a.m.-5 p.m.

Are You OK? is a computerized telephone program provided by the Catawba County Sheriff's Office. YOU choose the time of day and the days of the week YOU want to be called.

How does the program work?
At a time you designate, a computer automatically dials your number and waits for an answer. When you answer the telephone, you will hear a message. Once you speak, the computer assumes you are OK and the call is completed.

Will I be speaking to a live person?
No. When you answer, the prerecorded message will play. A person in the Sheriff's Office will monitor all responses.

What if I can't answer the telephone immediately?
The computer will redial your number. If you do not respond to the second call, an alarm goes off and the dispatcher will telephone whomever you designated as a contact person

What happens if the contact person can't be reached?
A Deputy from the Catawba County Sheriff's Office will be dispatched to check on you.

How much does the program cost?
It is FREE to older adults, anyone who is disabled, handicapped or homebound, residing in Catawba County.

How do I sign up?
You can sign up by filling out this application form online, which will be automatically sent to us. Or you can print out the form and release form and mail it in to Lieutenant J.P. Helton, PO Box 385, Newton, NC 28658.

For any questions, contact RUOK Office at 828-464-4639, 465-8299, 465-8278 or email at

The mission of the Catawba County Sheriff's Office is to provide peace of mind to older adults, their families and others who live alone.